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How Tesla Motors Models Is Going To Change Your Business Strategies

In a bound spot: Tesla has struggled to accommodate after-sales abutment that matches the aerial appeal for its high-end electric cars. Photo: Damian Morys/Flickr

Electric Cars, Solar Panels  - tesla motors models

Electric Cars, Solar Panels – tesla motors models | tesla motors models

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“I’ve had the car for eight months and it ran accomplished for four days,” says Yngve Solberg, who like abounding Norwegians is fed up with the bulk of problems his Tesla X has accustomed him.

Tesla has awash added cars per capita in Norway than any added country in the apple acknowledgment to the government’s acceptable measures in favour of electric cars including tax exemptions, chargeless burghal tolls and accessible parking.

More than 26,000 Tesla S and X models are registered in Norway, according to the website www.teslastats.no.

But Tesla has struggled to accommodate after-sales abutment that matches the aerial appeal for its high-end electric cars.

As a result, Tesla owners in Norway face continued waits for repairs, a curtailment of added parts, adversity extensive chump services, arch – unsurprisingly – to bulk of complaints.

In the aboriginal bisected of the year, Tesla became the aggregation with the fourth-highest cardinal of complaints registered with the Norwegian Consumer Council. In 2017, it captivated the 24th spot.

A car enthusiast, Solberg has had a continued alternation of woes with his new Tesla X.

Among the problems he has faced were adulterated rear doors and a adulterated abeyance system. And anniversary time he has faced trouble, it has taken him several months to get an arrangement for repairs.

Electric Cars, Solar Panels  - tesla motors models

Electric Cars, Solar Panels – tesla motors models | tesla motors models

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Photo: AFP

“Because of the doors, I couldn’t esplanade abutting to added cars for three months, neither at my assignment barn nor in my parking atom alfresco my home. All this with a car that costs 1.1 actor kroner (€115,000, $133,000),” he bristled.

On an online appointment for the Norwegian Association of Electric Cars, addition Tesla buyer said he was so balked he concluded up demography his car to Danish basic Copenhagen to alter a adulterated abeyance arm. He has additionally been cat-and-mouse for new seats for 13 months.

Musk says Norwegians are right

These are not abandoned cases. A analysis conducted by the Tesla Owners Club Norway indicates that 38 percent are annoyed with the company’s after-sales support, compared with 57 percent who are satisfied.

“Norwegians are appropriate to be agitated with Tesla,” accepted Tesla arch controlling Elon Musk.

“We are accepting agitation accretion our account accessories in Oslo especially,” he tweeted on July 5.

Model S | Tesla Australia - tesla motors models

Model S | Tesla Australia – tesla motors models | tesla motors models

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He said the problems could be bound “quickly” if Norway would accord the blooming ablaze for adaptable account vans able to accommodate aliment at clients’ homes.

Tesla is in talks with authorities with a appearance to adapting this account to civic regulations, which carefully ascertain car adjustment shops.

The problems are decidedly alarming for Tesla, as Norway is a apparent as a all-around testing arena for electric cars.

The Scandinavian country, whose electricity is about alone from hydro, aims to stop affairs cars active on deposit fuels in seven years — by 2025.

Tesla is accordingly acceleration its efforts to accommodated Norway’s needs.

The company’s agent in the Nordic region, Even Sandvold Roland, said after-sales abutment agents has already been aggrandized by 30 percent this year, added accouterment acquire been set up in some places, and a new adjustment centre is due to accessible anon in Oslo.

Tesla Model S - Wikipedia - tesla motors models

Tesla Model S – Wikipedia – tesla motors models | tesla motors models

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‘Growing pains’

“Things are improving,” said Satheesh Varadharajan, the arch of the Association of Tesla Owners. “It’s positive, admitting we’re still a little anxious about whether it’s activity bound enough.”

Keen to participate in the abstruse advance the Californian aggregation is offering, abounding motor enthusiasts are affording Tesla a backbone they would not commonly admission a accepted carmaker.

“Early adopters appearance a lot of compassionate and acquire that things booty a little time, that there are growing pains. No added accumulation has developed as abundant as quickly,” fatigued Varadharajan.

Despite the abounding frustrations, Yngve Solberg still has acceptance in Tesla and has aloof a Model 3, the company’s aboriginal car targeting the accumulation market.

But Solberg said his acceptance had limits.

Tesla has had agitation ramping up assembly of the Model 3, and “if it’s the aforementioned anarchy that I’ve accomplished these accomplished eight months, then, no.” 

How Tesla Motors Models Is Going To Change Your Business Strategies – tesla motors models
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